Contact Us

We'd love to hear from you.

📧

General Enquiries

hello@decode.trade

Questions about the platform, onboarding, or features.

🔒

Security

security@decode.trade

Responsible disclosure of vulnerabilities.

📜

Privacy

privacy@decode.trade

Data access requests, GDPR / IT Act queries.

🤝

Partnerships

partners@decode.trade

API integrations, white-label enquiries.

Response times

We aim to respond to all enquiries within 2 business days. For urgent security issues, we prioritise same-day acknowledgement. Support is provided Monday–Friday, 9:00 AM – 6:00 PM IST.

De-Code is operated by a team based in India. All platform communications are in English. Registered under Indian law.